FAQs When Buying Pre-owned and Gently-used Children's Books

FAQs When Buying Pre-owned and Gently-used Children's Books

We’re here to help

We value each of our customers. We understand that when you shop for gently-used children's books, there may be queries that you may have.

If you are looking for answers, we are here to help. Let’s get stared with frequently asked questions. If you cannot see your question below, please reach out to us and drop us a line at


1. Are all the children's books pre-owned?

Most of the books are pre-owned (gently-used children's books), unless specifically categorised as ‘New’

2. Do you have a cash on delivery (COD) option?

Unfortunately, at present, we do not provide a COD option.

3. Once I place an order, how long does it take to receive the books?

Orders that you place for pre-owned children's books are usually dispatched within 48 hours of receipt of payment. Standard delivery can take anything between 3 to 7 working days.

4. What are your delivery charges?

- We provide free shipping within India on orders of Rs.500 and above.

- For orders of less than Rs.500, delivery charges of Rs.50 will be applicable.

5. If I choose to cancel my order, how do I get a refund?

We strive to provide hassle-free shopping. However, if you would like to cancel your order before it has been dispatched by us, you can do so. Orders are usually dispatched within 48 hours of receipt of payment. If the books have already been sent, you can choose to return them. Please read our Returns policy for more details.

6. Will I be able to track my order?

Yes. You can track your order. Once your order has been dispatched, you will receive an email notification to your registered email address. You will be provided with a delivery tracking number to enable you to track your order.

7. Can I order multiple copies of a title?

Usually pre-owned and gently-used children's books come in single copies from our suppliers. Occasionally, we get multiple copies of a title and you are welcome to order these online if ‘they be available.

8. I forgot my password. How do I reset it?

Click on the ‘Log In’ link at the top right hand cover and select the option ‘Forgot Password’. A link to choose a new password will be emailed to your registered email address.

9. Do you also have children's books by Indian publishers?

We currently do not stock children's books by Indian publishers but may include them in future. You may want to subscribe to updates on our website to stay in the know.

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